Welcome to Consumer Complants Business Bulletinboard
Consumer Complaint / Business Response
BRIGHTER IMAGE DENTAL LAB
2433 S University Drive
,Fort Worth, TX 7610
LARCENY AFTER TRUST
To Whom it may concern,
I ordered & paid for Press On veneers on 1/19/11. Have talked with Laurie Hall, sales/marketing director, numerous times & received excuse(lie) after excuse(lie). Today is 6/30/11 & I still have not received the veneers or any communications from them. A delivery date could never be obtained by me or my credit card company. For a dental lab that provides so plenty of diverse services to be so inept/dishonest is incomprehensible. The president/director, Bill Watson, advertises that they desires to know of any issues or improvements that they can make to improve service, so I emailed him, & like Laurie,No Response. I am a retired law enforcement officer & I intend to follow up on this Fraud by speaking with Federal & State enforcement agencies. If somebody would like to join me in this action you can contact me at ChiefPoliceR AT aol.com. Beware Brighter Picture Tooth Whitening Gel, AKA Brighter Picture Dental Lab, AKA Professional Teeth Whitening, AKA Picture Dental. AKA Msc Developmental, Inc. & feasible others.
Write a Followup, Response or Comment
Make your letter brief and to the point.
Include all important facts about your purchase, including the date and place where you made the purchase and any information you can give about the product or service such as serial or model numbers or specific type of service.
State exactly what you want done
about the problem and how long you are willing to wait to get it resolved. Be reasonable.
Include all documents
using the upload section regarding your problem. If you do not have access to a scanner, send us a fax.
Avoid writing an angry, sarcastic, or threatening
letter. The person reading your letter probably was not responsible for your problem but may be very helpful in resolving it.